Life is all about balance.
From worldly flavors to organic ingredients at Le Pain Quotidien you can indulge without feeling guilty.
Explore our new loyalty app and earn delicious rewards for eating the food you love! Bon App’!
LPQ App Screenshots
LPQ App Reviews
Bad checkout funnel
It’s near impossible to tell if your order has gone through. I can’t tell you how many times I have gone to the store for pick up only to hear my order was never transmitted.
Can’t change payment method
I just tried to update my credit card and it won’t accept the change. So I can’t pay using the app which means I’m not earning my “dough” which is annoying! (Also I liked it better when it was black)
Faster to just order in person
I’ve ordered through the app for 4 different locations, and every time I’ve been in the store significantly longer than those waiting in line. The drink is usually forgotten, and I have to wait for the employees to tend to those waiting in line before they make my drink. They need to take a lesson from Starbucks’ app.
Can’t copy/paste into password field, requires location
By PasswordManager User
This app won’t let you copy/paste to the password field when it asks you to log in, actively discouraging use from people using password managers.
The app also works very poorly when you don’t give it your location because it immediately forgets what zip code you gave it when you go back to the location search page.
So not very support of security and privacy minded people at all.
I’ve uninstalled the app
Zero for Two
Attempted two transactions. The first tome, I got a message that the transaction did not process, but moments later received an email confirming the payment had gone through. The second time, I could not check out items at the counter.
The layout and graphics look promising, but the app doesn’t work.
Wow this is so bad. It doesn’t even support pasting in values in the app! And the resolution doesn’t work properly on the X.
WHY bother having an app that is made half assed??
Needs serious help
Ive scanned my receipts (three) and it never works. I don't get credit/my points and considering how expensive LPQ is, the points help. App needs a revamp.
Profile update functionality is lacking
I can’t remove a payment card and replace with a new one? What gives? I can’t do this on the app not on the website
Last version bad; new one even worse
Since the update last week it’s now completely impossible to order. “Adding item” just continues to spin, there’s no way to get into the basket and checkout, and there is entirely too much scrolling with the new UI. The App still doesn’t list ingredients, and it’s unclear whether it now Steve’s credit card info since I can’t even get to the stage of paying. They also promised we could redeem rewards through the app’s new versions but it’s unclear how that’s possible.
New update requires iOS 10.0 or later, which I don't have and many people don't have. And the version I've been using no longer works.
Who made the decision to leave loyal customers behind and why?