JPay

JPay

By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 1805
  • Adult Rating: 4+
  • File Size: 39.05 MB
  • Developer: JPay Inc.
  • Compatibility: Requires iOS 8.0 or later.
  • App Ratings:
    2.5/5 ( 1,024 App Reviews)
  • Price:
    Free
JPay App Ratings: 2.5
2.5
Based on 1,024 App Reviews
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JPay App Details

The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities

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JPay App Screenshots

JPay App Reviews

  • Email

    1
    By #Collegemamma
    This app is totally a rip off and a waste of time. It advertises that you’re able to keep in touch with a loved one that is incarcerated. I’ve had to use this app (not my choice) for the past few months. It’s done nothing but ripped me off. I purchase electronic stamps to email my loved one but yet he hardly ever gets my emails and a lot of times, I don’t receive his. If you don’t have to use this app, don’t!! I’m in the process now of trying to convince the Department of Corrections to use another company for this instead of JPay!
  • Can’t use the app

    2
    By Stephanie0071
    I’m having problems trying to load the app all of a sudden it’s not working
  • Love the app but....

    4
    By Undoe
    I really love the app itself and being able to communicate faster and in an easier way but since your guys last update when I check my notifications they don’t go away from my home screen it will still have the little bubble by the app saying how many notification I have. I have checked the app cleared out my letters and still won’t go away really bugs me. Besides for that it’s an amazing app.
  • New update

    1
    By Pooky's Old Lady
    I can’t even get the app to open right away takes several minutes to log in. Every time this app updates it gets worse! Great way to communicate but not reliable.
  • Email glitch

    1
    By jazzyt4949
    Please fix the email glitch. It logs me out every time I go back and forth within the app. Please fix that I would give the app a 5 star rating after that is fixed
  • Login and transaction issues

    1
    By Rwoods36
    Sort of irritating when I go to my app and it tells me to try again later. Also, I’ve sent money a few times, or ordered stamps and it would tell me the transaction didn’t go through and it really did, then double my money would come out of my account, luckily the money would be there to cover it, then I have to call my bank and Jpay to get things right, and that’s a big inconvenience for me, I think this app needs work
  • Very upsetting!

    1
    By kegrider
    Since the latest update, this app has given me nothing but problems and now today, it simply won’t allow me to log in. As my only way of communicating with my loved one, this is extremely upsetting. Add to it the fact that I have paid for “stamps” I can no longer access and I’m one very frustrated user. I tried app support, only to be taken to the FAQ page. Not helpful at all. I’d really appreciate it if someone in tech support would reach out and help me get this resolved ASAP.
  • Frustrating!

    1
    By AmyTheMonkey
    First off, a lot of these reviews are frustrating because people are complaining about issues that have NOTHING to do with this app, like the cost of stamps or pics being rejected or emails taking a long time to be received. Those are Jpay.com policies and/or protocols of the individual facility you’re dealing with. But as far as the actual app goes, it’s always a hot mess. No matter what version or updates or whatever. Lately it crashes regularly, or takes forever to load or log in. And the bright yellow background is very distracting. I’m at the point of just going to the website, which is far less convenient and I shouldn’t have to do that when there’s an app available.
  • Update failed

    1
    By Yonnelovesjay
    Every time I update this app to the latest version it never works until like a week or two later or I have to contact customer service. I feel this app SHOULD NOT BE UPDATED IF NOT FOR GOOD USE OF IT...!
  • Please Fix

    1
    By jehdhsjsksl
    Every since the update it has been taking longer to load up and my emails come later than usual and they also send late

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